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Cami Co. Lace Originals Collection
Cami Co. Originals
Shipping Policies
SHIPPING POLICY
At Cami Co. Lace, we take pride in crafting each of our designs by hand and to order, ensuring you receive a truly unique piece. Hereās what you need to know about our shipping process:
Turnaround Time
- Please allow 5-9 business days for us to create your custom piece.
Domestic Shipping Options
- Economy Shipping ($5.00): Expect your item within 11-16 days after placing the order. Shipped via USPS. (If you have a deadline around this time, please use the Live Chat boxĀ to provide us withĀ your Order Number andĀ latest In-Hand date, and we will update your order notes with this information. We are not able to guarantee your delivery day without this information in advance.)
- Standard Shipping ($15.00): Receive your item in about 7-9 days. Shipped via UPS. Note: PO Boxes and APO/FPO addresses are not permissible for this option.
- Rush My Order! ($45.00): Guaranteed 4-5 business day delivery with UPS. PO Boxes and APO/FPO addresses are not allowed. In the rare event of a delay, weāll inform you within one business day with the option to cancel or receive a partial refund for express shipping.
Note: Shipping fees may increase for multiple items in a single order.
International Shipping
- Economy International ($55.00 for single item): Delivery in 3-4 weeks. Additional charges apply for more items, calculated by weight.
In-Person Pickup in Atlanta, GA
- Pick up your order in West End, Atlanta, after the 7-business-day turnaround. Exact address will be provided via text or email within two business days of purchase. Our safe, enclosed porch allows for pickup outside regular business hours, so feel free to swing by at a time that works for you. Please give us 1-3 business days to issue your refund for shipping after the pick up!
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RETURNS AND EXCHANGES POLICY
Due to the custom, handmade nature of our products, we typically do not accept returns, cancellations, or exchanges for different designs. However, your satisfaction is paramount. If you have any issues with your order, please contact us for assistance.
Exchanges for Different Sizes
- We accommodate size exchanges within 30 days, provided the original item is new and unworn. Contact us via email or the chat box with your name, order number, and desired size.
- Customers are responsible for covering shipping costs ($8 on our end) to and from, payable via Cash App, Venmo, or Zelle. Details will be provided upon approval of the exchange.
- Please allow 4-7 days for reproduction of the new item after receiving the original, with delivery expected in 10-15 days. For expedited delivery, please mention your desired date in your request, and we will confirm feasibility and additional charges.
Note: Store credit is not offered at this time.Ā Thank you for your understanding.
Sizing and Fit
- Lace Up Tops -
All of our styles areĀ men's sizing.Ā We do still recommend you order your natural womenās size for the most comfortable, conservative fit. You can order one size down if you prefer a snug, more form fitting fit. Order one size up for a loose/ boyfriend fit. Order two sizes up for an oversized look to wear with biker shorts or leggings. If you prefer a mini-dress fit,Ā see below:
Mini-Dress Fit:Ā If you are interested in a mini-dress fit, we recommend you order 3 sizes up if you want it to cover your behind. We do still recommend you wear super short shorts so you can feel the most secure as you move around. If you are interested in an oversized fit, but plan to wear with biker shorts or leggings, then 2 sizes up will suffice. Please make sure you order full length instead of crop or longer crop. If youāre between sizes or need size help, email us at camicolaceusa @ gmail.com with your height, breast cup size, and natural womenās size in tops, and we can help guide you to your correct size.
- Half and Half Tops -
These are a modern fit! They begin as unisex sweatshirts, so menās sizing. (These are made for both men and women). It is usually a classic sweatshirt fit, however we cut two sweaters in half and sew them back together, so you lose about 1ā around the body. I would say it fits like a modern/European fit.Ā
Women: I recommend ordering your natural womenās size for the most comfortable, conservative fit. Order one size down if you like your sweatshirts snug. Order one size up if you like a loose/boyfriend fit.
Men: Order your natural menās size if you donāt mind a modern/European fit. Order one size up if you prefer a looser, more comfortable fit with more room.
-Ā Crew NeckĀ Tops -
It all depends on how you want it to fit. These are men's sizing. Please see the Cheat Sheet below that details what size you should order based on your fit preference.Ā
Name your desired fit:
- Snug/feminine - Order 1 size down
- Comfortable/conservative - Order your natural women's size
- Loose/boyfriend - Order 1 size up
- Oversized (to wear with biker shorts or leggings) - Order 2 sizes up
*Crew neck styles are not offered in mini-dress length.
- "Crop" vs.Ā "Longer Crop" -
āCropā stops around the belly button.- Other Sizes -
Meet the Team
Contact Us
Hey, shopper!šļøĀ Thank you so much forĀ your interest inĀ my small business. Your message is very important to us.Ā Please giveĀ me and my team 2-3 business days to get back to your request via the email provided below. Talk soon and stay fabulous!
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Cami and The Cami Co. Lace Team š
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